Hôpital du Haut-Richelieu

Cette installation fait partie du CISSS de la Montérégie-Centre
Coordonnées:
920 boulevard du Séminaire Nord QC J3A 1B7

Get directions

Get directions

General information

Hôpital du Haut-Richelieu has 295 beds and more than 1,500 employees, almost 200 of whom are doctors. It provides high-quality care that is always on the leading edge and focused on your well-being. We will be happy to serve you. As a user, you are our top priority.

Telephone 

  • 450 359-5000
  • 1 866 967-4825

  

Parking

The parking lot is located near the Emergency department.

  • 0 to 30 minutes: Free
  • 31 to 60 minutes: $7
  • 61 to 120 minutes: $8
  • 121 to 240 minutes: $9
  • 241 minutes to 24 hours: $10
  • Lost ticket: $14

For more information, contact the parking office (room 1052), Monday to Friday, from 8:30 a.m. to 4:30 p.m.

Don’t forget to keep your parking ticket with you while you’re at the hospital and to pay for your parking at the pay stations at the main door and in the Emergency department. Keep your ticket to activate the barrier at the exit.

 

Public transit

 

Visiting hours

Hospital visiting hours are generally 2 p.m. to 8 p.m. daily. Patients are allowed two visitors at a time. Visitors are screened at the main entrance by a security guard. Children aged 12 and under are not allowed on the hospital’s care units, except for the maternity ward (the couple’s other children only).

 

Patient admission

More information about admission

 

Information about your hospital stay

More information about your hospital stay

 

Room choice

Plus d'information sur le choix de la chambre

 

Opening hours

Opening hours
Day Timings
7 jours sur 7 24 h sur 24

Services offered

Service contacts
Description

Cancer treatments at Hôpital du Haut-Richelieu are provided by the team at the Centre intégré de cancérologie de la Montérégie (CICM). A centre of excellence in the fight against cancer, the CICM is a recognized leader in the Montérégie region. Each year, the CICM schedules some 48,000 appointments and administers more than 19,000 chemotherapy treatments. The centre treats close to 30 types of cancer.

Cancer care and services provided at Hôpital du Haut-Richelieu: 

  • Hematology-oncology
  • Surgery
  • Chemotherapy
  • Medical imaging
  • Social, psychology, nutrition, occupational therapy and physiotherapy services
  • Patient teaching

Useful telephone numbers

  • Oncology clinic: 450-359-5000, ext. 5641
  • Pivot nurse (8 a.m. to 3 p.m.): 450-359-5000, ext. 5641
  • Info-Onco hotline (outside of clinic business hours): 514-960-9966
  • Side effects and interactions, direct links with the medications: 450-359-5000, ext. 321
  • Treatment scheduling (cancellation or other): 450-359-5000, ext. 3483

Other resources

  • Info-cancer hotline (Monday to Friday, 9 a.m. to 5 p.m.): 1-800-363-0063
  • Cancer j’écoute hotline (Monday to Friday, 8 a.m. to 6 p.m.): 1-800-939-3333

 

How to get this serviceWith a prescription from a doctor

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 16 h
Description

Most medical imaging exams require an appointment, such as:

  • Magnetic resonance imaging (MRI);
  • Computed tomography (CT scan);
  • Ultrasound;
  • Mammography;
  • Angiography (vascular);
  • Nuclear medicine.

General radiology without an appointment

You do not need an appointment for a simple x-ray (knee, chest, etc.). Simply show up between 8 a.m. and 3:30 p.m.

All other medical imaging exams require an appointment.

 

Medical imaging with an appointment

Did your family doctor give you a referral for a medical imaging exam?

To make an appointment, make sure:

  • you have the original requisition and not a photocopy;
  • that the following information appears on the requisition:
    • Your full name and file number, where applicable;
    • Daytime and evening telephone number;
    • Valid health insurance number (RAMQ) and expiration date;
    • Name of the referring doctor (written legibly), their address (to send the results), and their signature.

You must then mail your requisition or bring it in person.

IMPORTANT: Appointments are not given on-site. Once your requisition has been received, by mail or in person, the hospital will call you as soon as possible with an appointment.

For best results, make sure the requisition includes the referring doctor’s contact information and license number.

 

Sending a requisition by mail

Hôpital du Haut-Richelieu
Centrale de rendez-vous
920 boulevard du Séminaire Nord, Saint-Jean-sur-Richelieu, QC  J3A 1B7

 

Bringing a requisition in person

Hôpital du Haut-Richelieu
Poste 35, bureau 4 (ground floor)
920 boulevard du Séminaire Nord, Saint-Jean-sur-Richelieu, QC  J3A 1B7

 

How to get this serviceSee details

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h 30 à 15 h 30
Description

Hôpital du Haut-Richelieu provides a full range of health services, with a referral from a doctor.

Specialized medicine

  • Anatomical pathology
  • Anesthesiology
  • Cardiology
  • General surgery
  • Orthopedic surgery
  • Plastic surgery
  • Dermatology
  • Endocrinology
  • Gastroenterology
  • Geriatrics
  • Hematology-oncology
  • Emergency medicine
  • Internal medicine
  • Nuclear medicine
  • Medical microbiology
  • Nephrology
  • Neurology
  • Obstetrics-gynecology
  • Ophthalmology
  • ENT
  • General pediatrics
  • Respirology
  • Adult psychiatry
  • Child psychiatry
  • Diagnostic radiology
  • Rheumatology
  • Urology
How to get this serviceWith a prescription from a doctor
Description

Preparing for general or specialized surgery

Are you scheduled to undergo general or specialized surgery at Hôpital du Haut‑Richelieu? This means you’ll need special care after the procedure. If necessary, you will be admitted to a care unit where the staff will look after you during the initial stages of your recovery. Visit Preparing for general or specialized surgery at Hôpital du Haut-Richelieu for more information about your surgery.

 

Preparing for day surgery or minor surgery

Are you scheduled to undergo day surgery (in hospital for fewer than 5 hours)? Visit the Preparing for day surgery or minor surgery at Hôpital du Haut-Richelieu page for more information about your surgery.

 

Information about the surgery

Hôpital du Haut-Richelieu’s surgical unit has more than 40 beds. To meet the varying needs of our users, the operating block is made up of six operating rooms with general anesthesia, one minor surgery room, and one emergency room. There are close to 30 surgeons in the following specialities:

  • General surgery
  • Surgical oncology
    • Surgical oncology includes all surgeries on cancer patient (biopsies, specimen collections, and analysis of cells or tissues to aid in the diagnosis). In some cases, surgery is combined with other treatments such as chemotherapy and radiation therapy. The type of surgery performed depends on the type, location and extent of the cancer, and on the patient’s health condition.
  • Minor surgery and day surgery
  • Vascular surgery
  • Breast surgery
  • Dentistry
  • Gynecology
  • Maxillofacial surgery
  • Dental medicine
  • Orthopedic surgery
  • ENT
  • Plastic surgery
  • Hip/knee/shoulder/ankle replacement
  • Urology

 

Description

The nephrology centre for the Haut-Richelieu-Rouville territory provides services at Hôpital du Haut-Richelieu (21 stations).

Peritoneal dialysis, nocturnal home hemodialysis, and kidney care and pre-kidney transplant follow-up clinics are also available.

How to get this serviceWith a prescription from a doctor.
Description

With a doctor’s referral, our outpatient clinics provide non-hospitalized users with consultation services for diagnoses, treatments and follow-up.

How can I make an appointment with a specialist?

To make an appointment with a specialist, you must submit a referral from your doctor:

  • in person, at the hospital’s appointment centre;
  • by fax at 450-443 359-5137;
  • by mail, addressed to Hôpital du Haut-Richelieu’s appointment centre.

For questions about your referral:

Cardiology
450-359-5000, ext. 5108

     

Neurology
450-359-5000, ext. 5108

General surgery
450-359-5000, ext. 5108
    

Ophthalmology
450-359-5000, ext. 5108

Thoracic surgery
450-359-5000, ext. 5108

   

ENT
450-359-5000, ext. 5108

Vascular surgery
450-359-5000, ext. 5108

   

Orthopedic surgery
450-359-5000, ext. 2162

Gastroenterology
450-359-5000, ext. 5108

   

Pediatrics
450-359-5000, ext. 5108

Gynecology - GARE Clinic
450-359-5000, ext. 5300

   

Internal medicine
450-359-5000, ext. 5108

Internal medicine
450-359-5000, ext. 5108

   

Respirology
450-359-5000, ext. 5108

Outpatient microbiology
450-359-5000, ext. 2324

   

Urology
450-359-5000, ext. 5108

Nephrology
450-359-5000, ext. 5108

     

 

Before your appointment, make sure you have:

  • your valid health insurance card;
  • your hospital card;
  • all documents provided by your referring doctor;
  • the room number of the clinic;
  • your list of questions to ask.

 

You can also consult the endoscopy and medical imaging departments.

 

How to get this serviceWith a prescription from a doctor.

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 16 h
Service contacts
Description

With a doctor’s referral, Hôpital du Haut-Richelieu provides specialized endoscopy examinations, such as:

  • Colonoscopy, gastroscopy, sigmoidoscopy
  • Endoscopic retrograde cholangiopancreatography (ERCP)
  • Bronchoscopy
  • Cystoscopy, prostate ultrasound
  • Hysteroscopy, colposcopy

How can I make an appointment for an endoscopy exam?

To make an appointment, you must submit a referral from your doctor:

  • In person: office 9, 3ème étage ouest (leave the referral in the mailbox)
  • By fax: 450-349-8973
  • By mail: Endoscopy department, 3ème étage ouest, Hôpital du Haut-Richelieu, 920 boulevard Séminaire N., Saint-Jean-sur-Richelieu, J3A 1B7

Please write your telephone number on the referral.

We will call you with the date and the time of your appointment.

Before the scheduled appointment

Make sure you have:

  • your valid health insurance card;
  • your hospital card;
  • all documents provided by your referring doctor;
  • the room number of the clinic;
  • your list of questions to ask.

 

How to get this serviceWith a prescription from a doctor.
Service contacts
Description

To prevent the spread of HIV and hepatitis, injection drug users can obtain sterile injection equipment and a syringe disposal container from the hospital.

For more information, visit: http://sante.gouv.qc.ca/en/repertoire-ressources/cami/

Description

To obtain a summary of your medical record, a specific document from your medical record, or a medical certificate, you must send a dated and signed written request to our Medical Records department by mail or by fax.

  • Archives médicales
    Hôpital du Haut-Richelieu
    920 boulevard du Séminaire Nord
    Saint-Jean-sur-Richelieu, (Québec) J3A 1B7
    Téléphone : 450 359-5000, poste 7560
    Télécopieur : 450 359-5104

The following information is needed to process your request:

  1. Your full name
  2. Your date of birth
  3. Your medical record number (located in the upper right-hand corner of your hospital card)
  4. Your mother’s full name
  5. Nature and dates of requested information*
  6. Name and mailing address
     

Don’t forget to:

  • sign and date your request;
  • specify its nature;
  • indicate when you need the information by.

There are two ways you can make sure you obtain all the information you need:

 

Fees

In accordance with the Regulation respecting fees for the transcription, reproduction or transmission of documents or personal information, fees may apply depending on the type of request and the number of documents required by the user, their legal guardian, or their mandatary. Medical Records will be able to inform you of the amount payable. For more information, contact Medical Records.

 

Vaccination registry

To obtain a copy of your vaccination registry, you must fill out the Access to information on vaccines request and submit your request to:

Centre intégré de santé et de services sociaux de la Montérégie-Centre
Service des archives - Accès registre vaccination
CLSC de la Vallée-des-Forts
978 boulevard du Séminaire Nord
Saint-Jean-sur-Richelieu, QC  J3A 1E5
Fax: 450-347-3275

How to get this serviceYou can send a request by mail or fax

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 16 h
Description

Our Emergency departments are open 24/7. Our teams are standing by to take you in and provide you with the care you need. They will determine if your situation requires immediate intervention. If not, you could be asked to wait or be referred to another resource.

Before going to the Emergency department, we recommend that you:

 

If your health condition requires it, go to the Emergency department.

Triage
When you arrive at the Emergency department, a nurse will assess you to determine the urgency of the situation and the level of care you require. Your condition will then be rated on a priority scale. The nurse may reassess you periodically or at your request if your condition changes.

Cases are prioritized based on the Canadian Triage and Acuity Scale, which is why it is impossible for Emergency department staff and doctors to predict your wait time.

Priority levels according to the Canadian Triage and Acuity Scale

Level 1 - Resuscitation
The patient’s condition is imminently life-threatening.

Level 2 - Emergent
The patient’s condition is potentially life-threatening.

Level 3 - Urgent
The patient’s condition is related to an acute, serious disease that could be life‑threatening.

Level 4 - Less urgent
The patient’s condition is related to an acute, non-serious disease that is not life‑threatening.

Level 5 - Non-urgent
The patient’s condition is related to a minor or chronic disease that presents no risk of deterioration.

 

Video entitled Why Am I Waiting in the Emergency Department?

Emergency department status

 

Opening hours

Opening hours
Day Timings
7 jours sur 7 24 h sur 24
Description

During your stay, we will make every effort to fulfil our main mission, which is to take good care of you.

To better prepare yourself or a loved one for a hospital stay, consult the User Guide - Hôpital du Haut-Richelieu