CLSC Châteauguay

The CISSS de la Montérégie-Ouest provides several services to help people with a loss of autonomy stay at home for as long as possible. A needs assessment is required and is periodically reviewed.

Visit the At-home support - people with a loss of autonomy page to learn more about the services provided.

Make an appointment online through Clic Santé by clicking here.

Pertussis test

Specimens for the pertussis test are collected at the CLSC’s Nursing Care Clinic (NCC) with a referral.

As part of the follow-up after your baby’s birth, one of our nurses will provide you with breastfeeding support starting at the first home visit and for as long as you need it.

Services are also available at the CLSC’s breastfeeding clinic or newborn clinic. In addition, community-based breastfeeding support services are provided by La Lèche.

• Newborn clinic: Tuesdays from 9 a.m. to 11 a.m.

A nurse or a psychosocial team is available to help you, guide you, support you and answer your questions. At any stage of your disease, they will be able to:

• give you information about the disease, and its treatment and consequences;
• refer you to other healthcare professionals or community resources that could better meet your needs;
• help you organize the care and services offered to you;
• support you in coping with the disease.

Consultation, support and follow-up

From the time you’re diagnosed with cancer or told that your cancer is back, the pivot nurse at your treatment centre will be there to guide you through your treatments and give you the services you need. After that, you will be transferred to our care teams for follow-up.

Consult the Community organizations page.

You are not alone! 

Do you feel like there’s no solution to your problems? Do you feel sad, upset, drained, and mentally or even physically overwhelmed? Are you having a hard time sleeping and thinking about putting an end your suffering?

Rest assured that help is out there and that there are people willing to listen.

Services are available from Monday to Friday, 8 a.m. to 4 p.m., at the CLSC Châteauguay.

Our partners are also there for you!

You can call the crisis and suicide prevention centres La Maison sous les arbres at 450-699-5935 (Châteauguay) or Le Tournant at 450-371-2820 (Suroît) at any time, 24 hours a day, 7 days a week.

No matter what your age, you can call the provincial suicide prevention hotline at any time at 1-866-APPELLE (277-3553). They will refer you to the appropriate resources, services and professionals.

Young people who need someone to talk to can also get help by calling Tel‑jeunes at 1-800-263-2266 or Kids Help Phone at 1-800-668-6868.

Our early childhood development clinics are open to children aged 0-5 who present with developmental delays in one or more spheres.

You can also consult Your infant. 

Services provided:

Our early childhood development clinics offer multidisciplinary services to assess your child, identify their challenges, provide rapid intervention, and refer you to the appropriate resources.

Staffed by a team of occupational therapists, speech language pathologists, physiotherapists, social workers, a psychologist and a pediatrician, our clinic also gives you advice on how to stimulate your child.

This program includes:

• home visits
• daycare integration for your child
• parent meetings
• workshops on discipline
• The ABCs of little ones
• L’Éveil
• YAPP
• Various lectures
• etc.

The flu vaccination clinics will begin on November 1, 2021 and will be by appointment only. For more information, visit the Flu vaccine (influenza) page.

CLSC Châteauguay offers consultations by appointment only. Please call to make an appointment.

To obtain a summary of your medical record or a specific document from your medical record, you must send a duly signed written request to our Medical Records department by fax or by mail to the following address:

Service des archives médicales 
95 avenue de la Verdure
Châteauguay, QC  J6K 0E8

The request must contain the following information:

• your family name and first name;
• your date of birth;
• your medical record number (if available);
• your complete address;
• your telephone number;
• the facility where you received care;
• the nature of your request (clearly indicate which documents you require);
• the date by which you need the information.

Then, sign the request and indicate the date of the signature (recent). In compliance with the Act respecting access to information, a fee is payable in advance for certain services.

How do I get there?

Go to reception for the Medical Records department at this CLSC.

Call the CLSC to make an appointment.

Make sure to check the schedule during holidays.

We offer nutrition counselling to help you lead a healthier lifestyle and follow a diet suited to your health condition. Our nutritionists offer consultations by appointment for individuals who require an assessment or advice.

5 good reasons to consult

• You receive home care services and you have health problems that require changes to your diet.
• You are the parent of a child aged 0-5 who needs a diet due to a health problem.
• You are pregnant. Participate in our prenatal meetings to learn about the benefits of a healthy diet.
• You are pregnant and in a difficult situation due to your age or finances. Perhaps you are eligible for the OLO nutritional support program (eggs, milk, orange juice)?
• You have diabetes, high cholesterol or high blood pressure. 

The CLSC staff, in close conjunction with community organizations, provides support for grieving parents after they have left the hospital and offers multidisciplinary services to meet families’ needs.

Physical disability - Physical rehabilitation

A nurse will provide you with follow-up tailored to your needs and those of your baby:

• breastfeeding support;
• advice on your baby’s development;
• advice on your baby’s care and feeding;
• referral for a psychosocial intervention;
• referral to a community resource.

In addition to follow-up by a nurse, you can request help at any time by calling your local CLSC.

Types of problems managed by the general social services team

• Adjustment problems or disorders related to life events or stages (e.g., bereavement, illness, separation, financial, family or marital problems, etc.)
• Crisis situation
• Symptoms of anxiety, depression and/or obsessive-compulsive disorder
• Relational problems (the intervention targets the psychosocial factors that impact the person’s life)
• Behavioural problems and their consequences (e.g., aggression, addiction, etc.)
• Stable mental health disorders with occasional psychosocial needs
• Eating disorders
• Conjugal violence, sexual assault victims, etc.

See: Psychosocial services - Service offer

If you have a driver’s license

Go to a Régie de l'assurance maladie du Québec (RAMQ) outlet with all the required documents, including the renewal notice for your health insurance card.

If you don’t have a driver’s license

If the renewal period expired less than six months ago and you have an appointment with a doctor in the next few days, go to your local CLSC to have your application authenticated; you must bring two pieces of identification and a recent photo that meets the RAMQ criteria.

Photo criteria

• colour photo taken in the past six months (date stamped on the back)
• white background
• front view of head and top of shoulders (head must be uncovered)
• 43 mm x 54 mm (1 11/16 inches x 2 1/8 inches)

Group meetings

We offer series of 6 to 8 meetings. The following topics are discussed:

• preparing to quit;
• nicotine addiction;
• weaning; 
• stress management; 
• aspects of pleasure/enjoyment; 
• food;
• weight control; 
• benefits of quitting; 
• respiratory tests; 
• tips and tricks for staying a non-smoker.

Call the CLSC to make an appointment and visit the Tobacco-Free Quebec website for more information.

An adult vaccination clinic (age 17 and over) is offered. Call the CLSC for more information and to make an appointment.

Emergency vaccination

Do you need a vaccine that’s not on Québec’s regular immunization schedule? Call your CLSC for more information.

We offer vaccination services for children aged 2 months to 5 years. Our vaccines cover diphtheria, pertussis, tetanus, poliomyelitis, serious Hib infections, hepatitis B, rotavirus, pneumococcus, measles, rubella, mumps, type C meningitis, influenza and chickenpox.

To make an appointment and consult the vaccination schedules, visit monvaccin.ca.

Consult the youth clinic

• Are you between the ages of 12 and 24?
• Do you have questions about sexuality, birth control, your love life, or your relationships with your friends or parents?
• Are you pregnant?
• Do you feel alone or self-conscious, and want to talk to someone about it?
• Do you have thoughts of suicide?

Help and support are never very far away.

Free and confidential services

Parental consent is required for children under age 14.

At your school

There are several people who can help you at your school, including the nurse, social worker, specialized educator, psychologist, and remedial teacher, among others.

Youth centres

There are several youth centres in your region. You’ll meet other young people there who are just like you—new friends you can talk to and confide in. You’ll also find people who are always willing to listen if you feel the need to open up.