CLSC Châteauguay

Cette installation fait partie du CISSS de la Montérégie-Ouest
Coordonnées:
95, avenue de la Verdure QC J6K 0E8

Get directions

Get directions

General information

This facility has paid parking. For more information, visit the Parking page. 

Telephone numbers
Telephone number
Telephone number
Information
(Télécopieur)

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 20 h
Samedi et dimanche 8 h à 16 h

Services offered

Service contacts
Description

CLSC Châteauguay offers consultations by appointment only. Please call to make an appointment.

How to get this serviceCall to make an appointment.
Service contacts
Description

An adult vaccination clinic (age 17 and over) is offered. Call the CLSC for more information and to make an appointment.

Emergency vaccination

Do you need a vaccine that’s not on Québec’s regular immunization schedule? Call your CLSC for more information.

How to get this serviceCall to make an appointment.
Service contacts
How to get this serviceCall to make an appointment.
Service contacts
Description

Call the CLSC to make an appointment.

Make sure to check the schedule during holidays.

How to get this serviceCall to make an appointment.

Opening hours

Opening hours
Day Timings
Lundi au vendredi 9 h à 20 h
Samedi et dimanche 8 h à 12 h et 13 h 30 à 16 h
Jours fériés 8 h à 12 h et 13 h 30 à 16 h
Service contacts
Description

The specimen centre reserves the right to stop taking registrations before 9 a.m. if situations arise that are beyond our control. This service is provided without an appointment; doors open at 6:30 a.m.

Pertussis test

Specimens for the pertussis test are collected at the CLSC’s Nursing Care Clinic (NCC) with a referral.

How to get this serviceShow up on-site at the times indicated (without an appointment).

Opening hours

Opening hours
Day Timings
Lundi au vendredi 6 h 30 à 9 h
Service contacts
Description

Group meetings

We offer series of 6 to 8 meetings. The following topics are discussed:

  • preparing to quit;
  • nicotine addiction;
  • weaning; 
  • stress management; 
  • aspects of pleasure/enjoyment; 
  • food;
  • weight control; 
  • benefits of quitting; 
  • respiratory tests; 
  • tips and tricks for staying a non-smoker.

Call the CLSC to make an appointment and visit the Tobacco-Free Quebec website for more information.

How to get this serviceCall to make an appointment.

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 20 h
Samedi et dimanche 8 h à 16 h
Service contacts
How to get this serviceContact the psychosocial intake department at your local CLSC.
Service contacts
Description

We offer vaccination services for children aged 2 months to 5 years. Our vaccines cover diphtheria, pertussis, tetanus, poliomyelitis, serious Hib infections, hepatitis B, rotavirus, pneumococcus, measles, rubella, mumps, type C meningitis, influenza and chickenpox.

To make an appointment and consult the vaccination schedules, visit monvaccin.ca.

How to get this serviceRegister at monvaccin.ca.
Description

For more information, see the Flu (influenza) vaccination page. 

How to get this serviceThe CISSS de la Montérégie-Ouest’s 2018-2019 public seasonal flu vaccination clinics are now closed. If you are a member of an at-risk population, you can still get vaccinated. Call your local CLSC to make an appointment.
Service contacts
Description

We offer nutrition counselling to help you lead a healthier lifestyle and follow a diet suited to your health condition. Our nutritionists offer consultations by appointment for individuals who require an assessment or advice.

5 good reasons to consult

  • You receive home care services and you have health problems that require changes to your diet.
  • You are the parent of a child aged 0-5 who needs a diet due to a health problem.
  • You are pregnant. Participate in our prenatal meetings to learn about the benefits of a healthy diet.
  • You are pregnant and in a difficult situation due to your age or finances. Perhaps you are eligible for the OLO nutritional support program (eggs, milk, orange juice)?
  • You have diabetes, high cholesterol or high blood pressure. 
How to get this serviceCall to make an appointment.

Opening hours

Opening hours
Day Timings
Lundi, mardi et jeudi 8h à 16h
Service contacts
Description

Consult the youth clinic

  • Are you between the ages of 12 and 24?
  • Do you have questions about sexuality, birth control, your love life, or your relationships with your friends or parents?
  • Are you pregnant?
  • Do you feel alone or self-conscious, and want to talk to someone about it?
  • Do you have thoughts of suicide?

Help and support are never very far away.

Free and confidential services

Parental consent is required for children under age 14.

At your school

There are several people who can help you at your school, including the nurse, social worker, specialized educator, psychologist, and remedial teacher, among others.

Youth centres

There are several youth centres in your region. You’ll meet other young people there who are just like you—new friends you can talk to and confide in. You’ll also find people who are always willing to listen if you feel the need to open up.

How to get this serviceCall to make an appointment.
Make an appointment with your school nurse between September and June.

Opening hours

Opening hours
Day Timings
Jeudi (Infirmière) 13:00-20:00
Jeudi (Médecin) 17:00-20:00
Service contacts
Description

Types of problems managed by the general social services team

  • Adjustment problems or disorders related to life events or stages (e.g., bereavement, illness, separation, financial, family or marital problems, etc.)
  • Crisis situation
  • Symptoms of anxiety, depression and/or obsessive-compulsive disorder
  • Relational problems (the intervention targets the psychosocial factors that impact the person’s life)
  • Behavioural problems and their consequences (e.g., aggression, addiction, etc.)
  • Stable mental health disorders with occasional psychosocial needs
  • Eating disorders
  • Conjugal violence, sexual assault victims, etc.

See: Psychosocial services - Service offer

 

How to get this serviceCall or go to your local CLSC. Outside of business hours, call 811 for Info-Santé.
Service contacts
Description

You are not alone! 

Do you feel like there’s no solution to your problems? Do you feel sad, upset, drained, and mentally or even physically overwhelmed? Are you having a hard time sleeping and thinking about putting an end your suffering?

Rest assured that help is out there and that there are people willing to listen.

Services are available from Monday to Friday, 8 a.m. to 4 p.m., at the CLSC Châteauguay.

Our partners are also there for you!

You can call the crisis and suicide prevention centres La Maison sous les arbres at 450-699-5935 (Châteauguay) or Le Tournant at 450-371-2820 (Suroît) at any time, 24 hours a day, 7 days a week.

No matter what your age, you can call the provincial suicide prevention hotline at any time at 1-866-APPELLE (277-3553). They will refer you to the appropriate resources, services and professionals.

Young people who need someone to talk to can also get help by calling Tel‑jeunes at 1-800-263-2266 or Kids Help Phone at 1-800-668-6868.

How to get this serviceCall to make an appointment.

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 16 h
Service contacts
Description

A nurse or a psychosocial team is available to help you, guide you, support you and answer your questions. At any stage of your disease, they will be able to:

  • give you information about the disease, and its treatment and consequences;
  • refer you to other healthcare professionals or community resources that could better meet your needs;
  • help you organize the care and services offered to you;
  • support you in coping with the disease.

Consultation, support and follow-up

From the time you’re diagnosed with cancer or told that your cancer is back, the pivot nurse at your treatment centre will be there to guide you through your treatments and give you the services you need. After that, you will be transferred to our care teams for follow-up.

How to get this serviceWith a prescription from a doctor.
Service contacts
How to get this serviceGo to the CLSC during business hours.
Service contacts
Description

The CLSC staff, in close conjunction with community organizations, provides support for grieving parents after they have left the hospital and offers multidisciplinary services to meet families’ needs.

How to get this serviceCall to make an appointment.

Opening hours

Opening hours
Day Timings
Lundi à Samedi 08:00 - 16:00
Service contacts
How to get this serviceTo register for the free prenatal classes, call 450-699-3333, ext. 6293.

Opening hours

Opening hours
Day Timings
Mardi 19 h 00 - 21 h 00
Service contacts
Description

As part of the follow-up after your baby’s birth, one of our nurses will provide you with breastfeeding support starting at the first home visit and for as long as you need it.

Services are also available at the CLSC’s breastfeeding clinic or newborn clinic. In addition, community-based breastfeeding support services are provided by La Lèche.

  • Newborn clinic: Tuesdays from 9 a.m. to 11 a.m.
How to get this serviceTo register, call 450-699-3333, ext. 1631.

Opening hours

Opening hours
Day Timings
Lundi à samedi 08:00 - 16:00
Service contacts
Description

A nurse will provide you with follow-up tailored to your needs and those of your baby:

  • breastfeeding support;
  • advice on your baby’s development;
  • advice on your baby’s care and feeding;
  • referral for a psychosocial intervention;
  • referral to a community resource.

In addition to follow-up by a nurse, you can request help at any time by calling your local CLSC.

How to get this serviceCall to make an appointment.

Opening hours

Opening hours
Day Timings
Lundi à samedi 8 h 00 - 16 h 00
Service contacts
Description

 

The CISSS de la Montérégie-Ouest provides several services to help people with a loss of autonomy stay at home for as long as possible. A needs assessment is required and is periodically reviewed.

Visit the At-home support - people with a loss of autonomy page to learn more about the services provided.

 

How to get this serviceTo meet with a worker, contact our access desk for seniors or for people with a loss of autonomy.

Opening hours

Opening hours
Day Timings
Lundi à vendredi 08:30 - 16:30
Samedi à dimanche Fermé
Service contacts
How to get this serviceTo access services at home or in a palliative care bed at an institution, call the home care intake desk at your local CLSC.

Opening hours

Opening hours
Day Timings
Lundi à vendredi 08:00 - 16:00
Samedi à vendredi Fermé
Service contacts
How to get this serviceCall the home care intake desk at your local CLSC.
Service contacts
Description

Our early childhood development clinics are open to children aged 0-5 who present with developmental delays in one or more spheres.

You can also consult Your infant. 

Services provided:

Our early childhood development clinics offer multidisciplinary services to assess your child, identify their challenges, provide rapid intervention, and refer you to the appropriate resources.

Staffed by a team of occupational therapists, speech language pathologists, physiotherapists, social workers, a psychologist and a pediatrician, our clinic also gives you advice on how to stimulate your child.

This program includes:

  • home visits
  • daycare integration for your child
  • parent meetings
  • workshops on discipline
  • The ABCs of little ones
  • L’Éveil
  • YAPP
  • Various lectures
  • etc.
How to get this serviceMake an appointment at your local CLSC.
Service contacts
Description

Consult the Community organizations page.

How to get this serviceContact our community organizers, who specialize in improving the health and well-being of the population.
Service contacts
Description

If you have a driver’s license

Go to a Régie de l'assurance maladie du Québec (RAMQ) outlet with all the required documents, including the renewal notice for your health insurance card.

If you don’t have a driver’s license

If the renewal period expired less than six months ago and you have an appointment with a doctor in the next few days, go to your local CLSC to have your application authenticated; you must bring two pieces of identification and a recent photo that meets the RAMQ criteria.

Photo criteria

  • colour photo taken in the past six months (date stamped on the back)
  • white background
  • front view of head and top of shoulders (head must be uncovered)
  • 43 mm x 54 mm (1 11/16 inches x 2 1/8 inches)
How to get this serviceGo to the CLSC at the times indicated.

Opening hours

Opening hours
Day Timings
Lundi au vendredi 10 h à 20 h
Samedi et dimanche 8 h à 12 h et 13 h 30 à 16 h
Service contacts
Description

To obtain a summary of your medical record or a specific document from your medical record, you must send a duly signed written request to our Medical Records department by fax or by mail to the following address:

Service des archives médicales 
95 avenue de la Verdure
Châteauguay, QC  J6K 0E8

The request must contain the following information:

  • your family name and first name;
  • your date of birth;
  • your medical record number (if available);
  • your complete address;
  • your telephone number;
  • the facility where you received care;
  • the nature of your request (clearly indicate which documents you require);
  • the date by which you need the information.

Then, sign the request and indicate the date of the signature (recent). In compliance with the Act respecting access to information, a fee is payable in advance for certain services.

How do I get there?

Go to reception for the Medical Records department at this CLSC.

How to get this serviceSubmit a request by mail or fax.

Opening hours

Opening hours
Day Timings
Lundi au vendredi 8 h à 12 h et 13 h à 16 h