Hôpital Charles-Le Moyne

Cancer treatments at Hôpital Charles-Le Moyne are provided by the team at the Centre intégré de cancérologie de la Montérégie (CICM). A centre of excellence in the fight against cancer, the CICM is a recognized leader in the Montérégie region. Each year, the CICM schedules some 48,000 appointments and administers more than 19,000 chemotherapy treatments. The centre treats close to 30 types of cancer.

Cancer care and services provided at Hôpital Charles-Le Moyne:

• Hematology-oncology
• Medical imaging
• Surgery
• Chemotherapy
• Radiation therapy
• Brachytherapy
• Oncology unit
• Oncogenetics clinic
• Oncology outpatient pharmacy
• Social, psychology, nutrition, occupational therapy and physiotherapy services
• Patient teaching

Useful telephone numbers

• Oncology clinic: 450-466-5065
• Pivot nurse (8 a.m. to 3 p.m.): 450-466-5065
• Info-Onco hotline (outside of clinic business hours): 514-960-9966
• Treatment scheduling (cancellation or other): 450-676-5000, ext. 3463
• Radiation oncology clinic: 450-466-5650
• Renewal of prescriptions, information about insurance, and medical certificates: 450-466-5000, ext. 3819
• Support workshops and complementary approaches: 450-466-5000, ext. 5626
• Oncology pharmacy: 450-466-5000, ext. 2280

Other resources

• CICM's Ressources
• Info-cancer hotline (Monday to Friday, 9 a.m. to 5 p.m.): 1-888-660-6001
• Cancer j’écoute hotline (Monday to Friday, 8 a.m. to 6 p.m.): 1-800-939-3333

Our Emergency departments are open 24/7. Our teams are standing by to take you in and provide you with the care you need. They will determine if your situation requires immediate intervention. If not, you could be asked to wait or be referred to another resource.

Before going to the Emergency department, we recommend that you:

• call Info-Santé at 811; this service is available 24/7;
• consult a doctor at a walk-in clinic. 

If your health condition requires it, go to the Emergency department.

Triage
When you arrive at the Emergency department, a nurse will assess you to determine the urgency of the situation and the level of care you require. Your condition will then be rated on a priority scale. The nurse may reassess you periodically or at your request if your condition changes.

Cases are prioritized based on the Canadian Triage and Acuity Scale, which is why it is impossible for Emergency department staff and doctors to predict your wait time.

Priority levels according to the Canadian Triage and Acuity Scale

Level 1 - Resuscitation
The patient’s condition is imminently life-threatening.

Level 2 - Emergent
The patient’s condition is potentially life-threatening.

Level 3 - Urgent
The patient’s condition is related to an acute, serious disease that could be life‑threatening.

Level 4 - Less urgent
The patient’s condition is related to an acute, non-serious disease that is not life‑threatening.

Level 5 - Non-urgent
The patient’s condition is related to a minor or chronic disease that presents no risk of deterioration.

Video entitled Why Am I Waiting in the Emergency Department?

Emergency department status

To get to the Emergency department
Hôpital Charles-Le Moyne
3120 boul. Taschereau 
Greenfield Park
Access the Emergency department from chemin Saint-Charles.

The aim of palliative care is to manage symptoms and provide physical and emotional comfort to users who are nearing the end of their life.

For more information about the Act respecting end-of-life care, visit the Government of Québec’s Portail santé mieux-être.

Institution-based palliative care

Palliative care is provided to people with an end-stage chronic disease or cancer at various resources and facilities on the territory of the CISSS de la Montérégie-Centre. Its purpose is to manage pain and symptoms in a way that respects the wishes of the patient and their family.

Regardless of where they choose to spend their final days, patients and their loved ones can rely on the compassion and support of a team of experts.

After you have been given a prognosis by a doctor, a social worker, nurse, or other professional will guide you through the process.

Brochure Soins palliatifs et de fin de vie au CISSS de la Montérégie-Centre (french only)

With a doctor’s referral, Hôpital Charles-Le Moyne provides specialized endoscopy examinations, such as:

• Bronchoscopy
• Colonoscopy
• Endoscopic ultrasound
• Gastroscopy
• Other

Before your appointment, make sure you have:

• your valid health insurance card;
• your hospital card;
• all documents provided by your referring doctor;
• the room number of the clinic;
• your list of questions to ask.

Colonoscopy

Pamphlets

• Colonoscopy Preparation with polyethylene glycol
• Colonoscopy Preparation with sodium picosulfate

Videos

• Understanding and preparing for a colonoscopy
• Bowel preparation - 7 days before the exam
• Your no-fibre diet - 2 days before your colonoscopy
• Your liquid diet - The day before your colonoscopy
• Day of the colonoscopy

Hôpital Charles-Le Moyne provides a full range of health services, with a referral from a doctor.

Specialized medicine

• Allergy-immunology
• Anatomical pathology
• Anesthesiology
• Medical biochemistry
• Cardiology
• General surgery
• Orthopedic surgery
• Plastic surgery
• Thoracic surgery
• Vascular surgery
• Dermatology
• Endocrinology
• Gastroenterology
• Geriatrics
• Hematology-oncology
• Emergency medicine
• Internal medicine
• Nuclear medicine
• Medical microbiology
• Nephrology
• Neurosurgery
• Neurology
• Obstetrics-gynecology
• Ophthalmology
• ENT
• General pediatrics
• Respirology
• Adult psychiatry
• Child psychiatry
• Diagnostic radiology
• Radiation oncology
• Rheumatology
• Urology

Cardiology Laboratory - Medical Electrophysiology

Services offered

• Electrocardiography (ECG)
• Stress ECG
• Holter, ABPM and Spiderflash installation
• Cardiac ultrasound 
• Transoesophageal ultrasound (TEE)
• Stress ultrasound
• Pacemaker clinic

To reach us
(450) 466-5000 ext. 2640
Send examination requests to: labocardio.hclm.cisssmc16@ssss.gouv.qc.ca

Neurology laboratory - Medical electrophysiology

Services offered

• Electroencephalogram (EEG)
• Electromyogram (EMG)
• Transcranial Doppler
• Evoked Potential

How to reach us
(450) 466-5000 ext. 3262

Sending examination requests

• Fax : 450 466-5002
• labo.neuro.cisssmc16@ssss.gouv.qc.ca

Trois gériatres et une infirmière clinicienne offrent des services à la clinique ambulatoire de gériatrie de l'hôpital Charles-Lemoyne. Les patients sont reçus sur référence. Des plages sont réservées pour le centre de répartition des demandes de services (CRDS) pour les premières consultations des médecins de famille. Les patients peuvent également y être suivis.

L'infirmière clinicienne fait le premier contact avec le patient. 

La clinique peut offrir des test de mémoire au besoin.

During your stay, we will make every effort to fulfil our main mission, which is to take good care of you.

To better prepare yourself or a loved one for a hospital stay, consult the Guide d'accompagnement pour les usagers hospitalisés.

The nephrology centre for the Champlain–Charles-Le Moyne territory provides services at Hôpital Charles-Le Moyne (23 stations).

Peritoneal dialysis, nocturnal home hemodialysis, and kidney care and pre-kidney transplant follow-up clinics are also available.

The Medical Records Service allows you to obtain or forward a summary, a specific item or a certificate of service/residence related to a person's medical record, all in compliance with the Loi sur les renseignements de santé et de services sociaux (R-22.1).

To be admissible, all requests must be submitted in writing, as follows, depending on the type of applicant:

Person 14 years of age or over or parental authority of a person under 14 years of age 

Complete form AH-216 or submit a written request. This must include the following information

1. Surname and first name of the person concerned by the request
2. Date of birth of the person concerned by the request
3. Nature and dates of information requested
4. Applicant's name and address
5. Applicant's signature
6. Date of signature

Legal representative of a living person 

Complete form AH-216 or submit a written request. This must include the following information

1. Surname and first name of the person concerned by the request
2. Date of birth of the person concerned by the request
3. Nature and dates of information requested
4. Applicant's name and address
5. Applicant's signature
6. Date of signature

Please enclose with the application documents proving the status of legal representative

Legal representative of a deceased person

Complete form MC-478 and attach the documents specified on the form

Health and social services organization (public or private)

Complete form MC-24

Vaccination register

Complete the Registre de vaccination du Québec form and send your request to :

Service des archives - Accès registre vaccination
CLSC Samuel-de-Champlain
5811, boulevard Taschereau Brossard (Québec) J4Z 1A5
Téléphone : 450 445-4452, poste 612348
Télécopieur : 450 445-6755
Courriel : divulgation.clsc.cclm.cisssmc16@ssss.gouv.qc.ca

Where to send your request

Archives médicales
Hôpital Charles-Le Moyne
Local AS-042 (situé au rez-de-chaussée)
3120, boulevard Taschereau Greenfield Park (Québec) J4V 2H1
Téléphone : 450 466-5404
Télécopieur : 450 466-5403
Adresse courriel : archivesmedicales.hclm.cisssmc16@ssss.gouv.qc.ca

With a doctor’s referral, our outpatient clinics provide non-hospitalized users with consultation services for diagnoses, treatments and follow-up.

450 466-5000

• Allergy (ext: 3915)
• Anticoagulation therapy (ext: 5054)
• Cardiology (ext: 5054)
• Endocrinology (ext: 3468)
• ENT (ext: 3075)
• Gastroenterology (ext: 7933)
• General surgery (ext: 4499)
• Microbiology (ext: 2960)
• Nephrology (ext: 2572)
• Neurology 
• Neurosurgery (ext. 3034 or 4998)
• Ophthalmology (ext: 3915)
• Orthopedic surgery (ext: 2483)
• Plastic surgery (ext: 3113)
• Pediatrics (ext. 5436)
• Psychiatry (ext. 5020)
• Respirology (ext: 3821)
• Rheumatology (ext: 3139)
• Urology (ext. 3915)
   

For an appointment for an endoscopy (gastroscopy, colonoscopy, etc.), see the Medical Imaging section.

Before your appointment, make sure you have:

• Your health insurance card;
• Your blue Hôpital Charles-Le Moyne card (recent);
• Your consultation request signed by your attending physician;
• All documents issued by the doctor who referred you: request for a consultation with another doctor, requisition, results of previous examinations, etc.;
• Your complete list of medications (available from your pharmacy) and, where applicable, any natural products you are taking;
• Your citizenship card, your landed immigrant card, or any other document issued by Immigration, Refugees and Citizenship Canada if you were born outside of Canada;
• Your list of questions to ask.

Pain management clinic

More details

Repetitive transcranial magnetic stimulation (rTMS) clinic

More details (french only)

The pediatric clinic is reserved for registered clients or on the referral of a doctor.

Most medical imaging exams require an appointment, such as:

• Magnetic resonance imaging (MRI);
• Computed tomography (CT scan);
• Ultrasound;
• Mammography;
• Angiography (vascular);
• Nuclear medicine.

General radiology without an appointment

You do not need an appointment for a simple x-ray (knee, chest, etc.). Simply show up between 8 a.m. and 3:30 p.m. All other medical imaging exams require an appointment.

Medical imaging with an appointment

Did your family doctor give you a referral for a medical imaging exam?

To make an appointment, make sure:

• you have the original requisition and not a photocopy;
• that the following information appears on the requisition:
  • Your full name and file number, where applicable;
  • Daytime and evening telephone number;
  • Valid health insurance number (RAMQ) and expiration date;
  • Name of the referring doctor (written legibly), their address (to send the results), and their signature.

You must then mail your requisition or bring it in person.

IMPORTANT: Appointment are not given on-site. Once your requisition has been received, by mail or in person, the hospital will call you as soon as possible with an appointment.

For best results, make sure the requisition includes the referring doctor’s contact information and license number.

Sending a requisition by mail
Hôpital Charles-Le Moyne
Imagerie médicale
2727 boulevard Taschereau
Saint-Hubert, QC  J4T 2E6

Bringing a requisition in person
Hôpital Charles-Le Moyne
Département d’imagerie médicale (ground floor)
3120 boulevard Taschereau Greenfield Park, QC J4V 2H1

A pink drop-off box is available 24/7 near the Medical Imaging reception desk.

Respiratory function laboratory

1. Your doctor's test request must be sent by fax to 450 466-5002 or by email to labo.fonctionrespiratoire.cisssmc16@ssss.gouv.qc.ca
2. Thereafter, you must make your appointment by phone at the laboratory at 450 466-5000 ext. 2704.

Tests performed: Basic assessment, spirometry, bronchial provocation, stress test, arterial sampling

 

Sleep laboratory

Your doctor's test request must be sent by fax to 450 466-5002 or by email to labo.sommeil.cisssmc16@ssss.gouv.qc.ca. We will then contact you to make an appointment.

Tests performed: Ambulatory polysomnography, complete polysomnography in hospital, nocturnal oximetry

Preparing for general or specialized surgery

Are you scheduled to undergo general or specialized surgery at Hôpital Charles-Le Moyne? This means you’ll need special care after the procedure. If necessary, you will be admitted to a care unit where the staff will look after you during the initial stages of your recovery. Visit Preparing for general or specialized surgery at Hôpital Charles‑Le Moyne for more information about your surgery.

Preparing for day surgery or minor surgery

Are you scheduled to undergo day surgery (in hospital for fewer than 5 hours)? Visit the Preparing for day surgery or minor surgery at Hôpital Charles-Le Moyne page for more information about your surgery.

Information about the surgery 

To meet the varying needs of our users, the operating block is made up of 10 operating rooms, one minor surgery room, and one C-section room. There are more than 50 surgeons in the following specialities:

• General surgery (including breast surgery)
• Surgical oncology 
  • Surgical oncology includes all surgeries on cancer patient (biopsies, specimen collections, and analysis of cells or tissues to aid in the diagnosis). In some cases, surgery is combined with other treatments such as chemotherapy and radiation therapy. The type of surgery performed depends on the type, location and extent of the cancer, and on the patient’s health condition.
• Vascular surgery
  • HCLM offers a full range of vascular surgery services, with the exception of thoracic aortic surgery, due to technological limitations. The hospital is also the only one in the Montérégie region to perform vascular surgery.
• Thoracic surgery
• Gynecological surgery
• Maxillofacial surgery
• Minor surgery
• Plastic surgery
• Advanced laparoscopic surgery (in general surgery, gynecology, urology, and thoracic surgery)
• Neurosurgery
  • The HCLM has advanced expertise in pituitary surgery.
  • The HCLM offers a full range of neurosurgery services and is the only hospital in the Montérégie region to perform this type of surgery.
  • The HCLM has advanced expertise in complex back surgery.
• Ophthalmology
  • The HCLM is the only hospital in the Montérégie region to perform retinal surgery.
• ENT
• Urology
• Orthopedic surgery (including lumbar surgery)
  • The HCLM has one of the largest medical staffs in the Montérégie region, with nine active orthopedic surgeons.

As a level 2 trauma centre and partner of the Montérégie neurotrauma consortium, Hôpital Charles-Le Moyne is the regional designated trauma centre for head injuries.

Hip or knee replacement surgery (joint replacement)
For more information, see the page Hip and knee prosthesis (french only)

Hôpital Charles-Le Moyne provides voluntary interruption of pregnancy (VIP) services between the 7th and 12th week of pregnancy. The service is confidential and available by appointment. No medical prescription is required.

VIP services require two visits. The procedure is performed during the second visit. Note that you cannot be accompanied into the procedure room. The service is covered by your health insurance card. If you do not have a health insurance card, or if it is no longer valid, you will be required to pay.

For more information, visit the Government of Québec’s Portail santé mieux-être or the SOS Grossesse website.

• Information brochures (french only)
• Book an appointment | CISSS de la Montérégie-Centre - Family Planning

If no time is available on Clic santé, please call 450-443-7455 to leave a message on our voice mail. We will contact you within 2 working days.