Considering the current situation, users with cases considered as non-priority (priority 4 or 5) who arrive at the emergency department will be systematically referred to an alternative resource.
When should you go to the emergency department?
If you have an URGENT health problem that requires IMMEDIATE CARE.
If your condition is not urgent…. THINK ABOUT YOUR OTHER OPTIONS!
For a healthy holiday season, here are a few things to keep in mind depending on your situation or health problem:
- Anxiety, depression, distress
CLSC (psychosocial services) or 811
- Health and medication advice
Pharmacist, at a pharmacy near you
- Consultation for a non-urgent health problem
- COVID-19 testing
cv19quebec.ca | 450 644-4545
- Consumption problems
Center de réadaptation en dépendance | 1 866 964-4413
- Domestic violence
SOS violence conjugale | 1 800 363-9010 or CLSC
Other useful tools
These different sheets can help you learn more about the signs, symptoms and treatment of the most common ailments.
You need to go to the emergency department: How does it work?
The emergency department does not operate on a “first come, first served” basis.
The severity of your condition (not the time of your arrival) determines the order in which you see the medical staff. Therefore, waiting times can vary considerably from person to person, depending on their condition.
Priority levels in the emergency room
The triage nurse will ask you a few questions about your health. She will also take your vital signs (blood pressure, pulse, temperature, pain level, etc.).
This assessment will determine the urgency of your condition (priority 1 to 5) and determine who needs to be seen first by the medical staff.
P1 - RESUSCITATION
Life-threatening: immediate intervention
P2 - EMERGENT
Serious condition, not life-threatening
P4 - LESS URGENT
No need for immediate intervention
P5 - NON URGENT
Go to a clinic, FMG or CLSC
This list is not exhaustive and is for information purposes only.
Arriving by ambulance does not mean you will be seen faster in the emergency department.
If your condition is non-urgent, you will go through the same steps as the other users. You may even be sent to the waiting room.
Not to mention the cost of the ambulance transport! https://www.urgences-sante.qc.ca/information-au-public-en/cost-of-transportation/
Do you need to travel for medical reasons?
Some organizations provide accompaniment/transportation for medical needs, even during the pandemic.
En savoir plus sur la situation dans les urgences