Clear search fields
Keywords
Postal code or address (optional)

Emergency or not: What are the possibilities?

My options?flash


When should you go to the emergency department?

If you have an URGENT health problem that requires IMMEDIATE CARE.

 

If your condition is not urgent…. THINK ABOUT YOUR OTHER OPTIONS!


Anxiety, depression, distress

 

Anxiété
CLSC (psychosocial services)

811 (Info-Santé | Info-Social)

Health and medication advice

Conseils pharmacien
Pharmacist
At a pharmacy near you
 

Consultation for a non-urgent health problem

Médecin


 

Family doctor
 

GMF/clinic with or without appointment

rvsq.gouv.qc.ca  | Bonjour-santé
 

Super clinic


COVID-19 testing
(reserved for certain higher priority clients)

Dépistage
cv19quebec.ca | 450 644-4545
 

Consumption problems

Consommation
Centre de réadaptation en dépendance
| 1 866 964-4413

 

Domestic violence

Problèmes conjugaux


SOS violence conjugale 
1 800 363-9010

CLSC

 


Health and well-being of people aged 12-25 

Jeunes


Aire ouverte (12-25 ans)

Clinique jeunesse (12-24 ans)
 

Top


 

You need to go to the emergency department: How does it work?Salle d'attente

The emergency department does not operate on a “first come, first served” basis.
 
The severity of your condition (not the time of your arrival) determines the order in which you see the medical staff.
 
Therefore, waiting times can vary considerably from person to person, depending on their condition.

 

Priority levels in the emergency room

The triage nurse will ask you a few questions about your health. She will also take your vital signs (blood pressure, pulse, temperature, pain level, etc.).

This assessment will determine the urgency of your condition (priority 1 to 5) and determine who needs to be seen first by the medical staff.

  

P1


P1 - RESUSCITATION

Life-threatening: immediate intervention
(Loss of consciousness, cardiac arrest)

P2


P2 - EMERGENT

Rapid response
(Severe chest pain, severe respiratory distress, signs a stroke)

P3


P3 - URGENT

Serious condition, not life-threatening
(Fractures, signs of an infection)

P4


P4 - LESS URGENT

No need for immediate intervention
(Minor burn, minor allergic reaction)

P5

P5 - NON URGENT

Go to a clinic, FMG or CLSC
(Fever, stomach flu, signs of urinary tract infection, back pain, earwax blockage, ingrown toenail)

This list is not exhaustive and is for information purposes only.

Top



 

Ambulance transport

Un transport en ambulance n'est jamais gratuit
ATTENTION
Arriving by ambulance does not mean you will be seen faster in the emergency department.

If your condition is non-urgent, you will go through the same steps as the other users. You may even be sent to the waiting room.

Not to mention the cost of the ambulance transport!


REMINDER: You need to travel for medical reasons?

Some organizations provide accompaniment/transportation for medical needs, even during the pandemic. 👍



Find out more about the current situation in the emergency rooms.